Lamia Hair & Beauty Salon
London
Reviews
I do not recommend LAMIA Salon at all, as I had such a bad customer experience with them.
I booked their full head highlight voucher through Groupon (£49) which I could not redeem with the saloon since they were not able to deliver what I wanted in terms of hair colour. Although the voucher was not redeemed at Lamia, Lamia nor Groupon have ever refunded me the money.
I even offered them to pay a top-up just to get what I wanted but this has been declined by Lamia.
Some snapshots of the poor customer experience:
-They NEVER call you back.
-Owner is extremely impolite and aggressive.
-Owner threatened to sue me because I wrote a negative review.
-The appearance of the saloon was not particularly welcoming, but rather felt unhygienic.
-Zero customer service
It feels like, LAMIA Salon collaborating with Groupon is an evil’s pact, both don’t care about their customers and are simply just after their money.
Don’t get your fingers burnt!
18-09-16
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